Guests consistently praise the hotel for its exceptional offerings, highlighting a "great location" with convenient proximity to the train station and city facilities, as noted by Harley and Alexa. Melvin also commends the hotel's proximity to the old town. The breakfast receives multiple accolades, described as "lovely" by Alexa and "very good" by Melvin, with Ali adding it was "good." Reviewers like Melvin and Alexa found the staff to be "helpful," contributing to a positive overall experience. The rooms are a significant strength, with descriptions such as "big room clean" from Melvin and "new rooms" from Ali. Karen specifically mentions a "large room" that was "very light and airy," featuring a "bed very comfy" and "nice decor." The hotel excels in providing a comfortable and appealing stay.