Guests consistently praise the hotel's exceptional location, highlighting its "easy accessibility" and convenient "underground parking" as noted by Smith. The staff are frequently commended for being "very helpful" and providing "wonderful service," with Trevor adding "awesome staff" to the chorus of praise. Room quality is also a strong point, with mentions of "great room[s]," "clean spacious room[s]," and "good room layout." The overall experience is described as a "great value for money," enhanced by beautiful "sunset views" as Shirley experienced.
