Guests consistently praise the hotel for its exceptional service and welcoming atmosphere. The staff are frequently described as "very friendly and helpful" (Alex) and "very kind and welcoming" (Mercedesz), contributing to an "amazing staff" experience (Omer). The hotel boasts a "perfect location" (Shaarth) with convenient proximity to attractions like the national park entrance (Alex). Guests highlight the "clean rooms" (Shaarth, Alex) and "comfortable" accommodations. The dining experience receives high marks, with mentions of "delicious food" (Shaarth) and "wonderful breakfast and dinner" (Omer). The hotel's facilities, including the "lovely swimming pool" (Alex) and "excellent" overall amenities (Nicholas), enhance the guest experience, making it a "great value for money" (Omer) destination.