Guests consistently praise the exceptional hospitality and service at this hotel. Reviewers highlight the "Nice place" as noted by Prashan, and Ethayasegaram found the "Location was central to sightseeing places." Kingston described the staff as "Very friendly" and noted the rooms were "Spacious" and "Clean." Nuwan echoed this sentiment, stating the "Owner is absolutely friendly" and the "Caretaker is also very helpful," with rooms being "clean" and the place being "worth for money." Rika enjoyed the "delicious tea bags" and found the building manager to be a "kind and kind person." The hotel offers a pleasant and comfortable stay with excellent amenities.