Guests consistently praise the exceptional friendliness and helpfulness of Sam, the manager, with Aki noting "The owner is always helpful and friendly." Claire highlights, "Sam the owner was super helpful, and really helped us out with onward travel and things to do," while Alexandra states, "far the Best for me were the friendliness and the generosity of Sam." Anonymous reviews echo this sentiment, calling Sam "the absolute best thing" and noting he "helped us with anything we needed." The atmosphere is described as "brilliant" by Claire, and the property as "fantastic and very well located." Cleanliness, comfortable beds, and excellent price-performance ratio are also highlighted. The delicious, local breakfast prepared by Sam is a highly recommended bonus.