Guests consistently praise this exceptional hotel for its outstanding staff who are described as "very kind hosts and friendly staff" (Karen) and "amazing, super friendly and always ready to help with a smile" (Nasrin). The location is a significant highlight, offering "easy access to snorkel and swim whenever you want" (Claudia) with frequent sightings of turtles. Guests raved about the delicious food and drinks, and the rooms are noted as large, clean, and comfortable. The shower quality received special mentions, with one guest calling it "easily the best we had in our entire trip" (Claudia). Overall, visitors experienced an "incredible stay" (Nasrin) and found the hotel to be a "gem" (Nasrin) with many highlights including snorkelling with turtles and swimming in the bay.