Guests consistently praise the exceptional staff, described as "incredibly helpful and friendly" by Luke, who also noted the "easy check-in process." Anastasiia found the hotel's setting to be "a very nice area" with a "relaxing view of a mountains from the rooms." Beverly highlighted it as the "BEST Best Western" they had ever stayed in, appreciating the "lovely grounds and outside deck that were well maintained" and "beautiful regional artwork." Catherine echoed sentiments about "extremely friendly and helpful" staff and "really good" food, including a "great breakfast." Ray simply called it a "Beautiful place." The rooms are frequently commended for their cleanliness, with Beverly mentioning her room was "very clean" and Catherine stating rooms are "clean." Comfort is also a recurring theme, with Catherine noting "comfortable beds." The availability of ample parking was also a positive for Luke.
