Guests consistently praise the hotel for its exceptionally pleasant and quiet atmosphere, with William noting, "Nice and quiet!" Elizabeth also highlighted this tranquility, stating the hotel was "Pleasant, quiet." The hotel's charm extends to its staff, with Kristie specifically commending the "perfect" door man. Trudy found the hotel "Beautiful" and the petite room ideal for a comfortable stay. Janice described her experience as an "historic stay," loving the hotel's atmosphere and appreciating the staff's assistance with parking and Ubers, which helped make her stay "special." The overall experience is one of exceptional service and a welcoming environment that encourages return visits.