Guests consistently praise the hotel's excellent location and the spacious, comfortable, and exceptionally clean accommodations, making it ideal for families and groups. Reviewers like Mohanned highlighted the generous size, noting it was "comfortable" for four people and "very warm in November." Maria found the loft "very spacious and clean" and a great asset to her stay. The attentive and friendly service from the staff, particularly the landlord Matteo, was a standout feature. Maria described the host as "super helpful and very kind," while Mohamed mentioned a "very friendly owner." Matteo was commended for his prompt responses to all inquiries, enhancing the overall guest experience.