Guests consistently laud the exceptional hospitality and warm welcome experienced at this esteemed hotel. Jesper highlights the "Great friendly staff," a sentiment echoed by Tatiana, who describes the staff as "very professional, warm and nice." Masha considers it "one of our favourite hotels," returning specifically for the "amazing hospitality...rarely found these days." The establishment is frequently praised for its aesthetic appeal, with Kian noting it is "very very beautiful, like a museum," and Tatiana adding it is "elegant, comfy and stylish." Necat simply states, "Always perfect," encapsulating the overwhelmingly positive overall guest experience.