Guests consistently praise the hotel's exceptional staff, described as "super friendly" (Martino) and "lovely, very helpful" (Enbal), who provide great local tips. The hotel boasts a perfect, central location with easy access to attractions like the Vatican and train station, yet remains on a quiet street. Cleanliness is a standout feature, with rooms being "100% clean" (Geovanni) and beautifully designed. The breakfast receives high marks, offering a "perfect" buffet (Vita) with gluten-free options (Enbal), and the rooms are comfortable and well-appointed. Guests highlight the overall wonderful experience and highly recommend the hotel.