This hotel truly excels in providing an exceptional guest experience, with visitors consistently highlighting the outstanding staff and their unwavering commitment to service. Reviewers like Dariia and Abigail were particularly impressed, with Abigail noting, "When I had a questions or problem, the staff immediately answered," and that the "room service staff were awesome too." Rajiv echoed this sentiment, praising the "great service" alongside "clean, modern, excellent facilities & restaurants." Sinead also found the "service was great" and enjoyed the "rooms." Naomi appreciated the well-appointed rooms, including a desk for work, and found the concierges "very helpful in finding us interesting things to do and buying tickets," also enjoying the gym. Abigail further commended the "room and size was amazing" and the "food at breakfast was nice and they had a lot of options."