Guests consistently praise the hotel's outstanding rooms and superb breakfast, offering a wide array of options. The staff are frequently highlighted for their exceptional friendliness and helpfulness, with special mention of Alice, described as "extremely efficient and friendly" by David, making her a "great ambassador" for the hotel. Reviewers also commend the hotel's stunning appearance, its excellent facilities, and its convenient location by the sea, providing easy access to the beach and port terminal. The food is consistently described as excellent, and special touches like pillow mist and chocolates add to the overall perfect experience.