Guests overwhelmingly praise the exceptional views offered by this newly opened hotel, describing them as "absolutely love the view from our room!" and "just outside of this world," with landmarks like Little Adam's Peak, Ella Rock, and Ravana Falls clearly visible. Reviewers consistently highlight the incredibly friendly, kind, and helpful staff who go above and beyond, even arranging transportation. The rooms are noted as comfortable and nicely designed, with cleanliness and tidiness being a strong point. The food receives high marks for being great, delicious, and well-presented, with a satisfying à la carte menu. Overall, guests report a fantastic experience, with the hotel being described as "the most beautiful accommodation we’ve ever stayed at!"