Guests consistently praise the exceptional service and friendliness of the hotel staff, with Zahra at the front desk highlighted as particularly kind and nice, offering a delightful upgrade. Reviewers describe rooms as excellent, clean, and well-equipped with amenities like daily cleaning, fresh bottled water, a powerful shower, fridge, safe, air-conditioning, fan, and mosquito net, ensuring a comfortable stay. The hotel boasts great facilities, including beautiful pools and a nice dining area, with convenient parking options. Guests appreciate the great location, not far from the beach, and the overall positive experience, with one reviewer stating, "The staff were wonderful and always there if needed." The breakfast is also noted as good and normal, contributing to a pleasant overall experience.