Guests consistently praise the exceptional service and welcoming atmosphere, with staff described as "helpfully, friendly and polite" (Nicole) and "incredibly supportive and kind" (Anwar). The hotel offers clean, fresh, and private accommodations, including rooms with balconies and private bathrooms, as highlighted by Joris who noted the "genuinely a good room" with a hot shower and clean bed. The beautiful seaside location enhances the experience, allowing guests to enjoy the "sound of the sea" (Deborah) and a "peaceful garden" (Anwar). Delicious food is a recurring highlight, with guests enjoying "really delicious Breakfast and Diner" (Nicole) and the restaurant preparing "good food" (Alice). The overall experience is frequently described as memorable and highly recommended.