Guests consistently praise the hotel's amazing and perfect location, particularly its stunning lake views, which Christine described as "stunning." The proximity to the Ouchy Olympics train station, the dock for boats to Montreux, and nearby restaurants and shops, as noted by Anupam and Amh, enhances convenience. The hotel is highlighted as a heritage building, offering a beautiful setting. Service is a standout, with Chow receiving a special mention from Christine for making their experience perfect, and Stephanie commending a kind front desk attendant. Cleanliness is another strong point, mentioned by Nicolas. The in-house restaurant impressed, with exceptional dinner as experienced by Christine.