Guests consistently praise the exceptional staff, describing them as "very friendly" (Lucas) and "great" (Paul), contributing to a welcoming atmosphere where visitors "feel at home" (Nuria). The hotel is recognized as a "lovely hotel" (Lucas) and a "nice charming hotel" (Bart). The quality of service extends to accommodating special dietary needs, with one guest specifically noting the preparation of "gluten-free options for breakfast" (Nuria). Furthermore, the hotel offers "good value for money" (Luca) and demonstrates a willingness to go the extra mile, such as allowing guests to "park my bicycle in the laundry room" (Bart).