Guests consistently praise the hotel's exceptional location, with reviewers like Askhat highlighting its "Great location at center of Hua Hin. Very close to the beach and walking streets." The staff receives widespread acclaim; Antony states, "Thank you to the staff you were great," and Gregory notes the "great staff." Rooms are described as "very clean and quiet" (Askhat) and "very big and nice" (Leonard), with Colin appreciating the "Great rooms, good price." The hotel offers a beautiful ambiance and an overall excellent experience, with Leonard mentioning "the pool" as a positive facility and Colin commending the "nice people" who provided thoughtful touches like a "bottle of wine and chocolates on Xmas day."