Guests consistently praise the hotel's exceptional staff, describing them as "friendly and helpful" (Nancy) and noting their "kindness and professionalism" (Eleanor), which made stays feel "EXTRA special." Cleanliness is a recurring highlight, with reviews mentioning the hotel is "always very clean" (Greg) and "perfectly clean" (Athanasios), complemented by "great service." The breakfast receives high marks, being called "great" and "excellent" (Nancy), and "very good" (Greg). Guests also appreciate the "fantastic location" (Dan) and the "large room" with a "great view" (Nancy).