Guests consistently praise the hotel's exceptional cleanliness, with multiple reviewers highlighting that "all the rooms and everything were clean" (Devina) and that the hotel was "very clean and comfortable" (Brian). The rooms are described as "nice, quiet and clean" (Veenapum). The staff are noted for their helpfulness, as mentioned by Alison, who found them "very helpful staff." The hotel's modern aesthetic and quiet ambiance are also appreciated, with Mandy describing it as "clean, friendly, modern, look location, quiet hotel." Guests have enjoyed the overall experience, with Brian stating, "Everything was perfect. We stayed for 30 days and loved it." The convenient location is also a strong point, with Brian noting it's a "35 minute walk from the beach, 25 minutes walk to Terminal 21" and Alison mentioning it's "about 10 minutes from main strip in bhat bus or taxi."