Guests consistently rave about Amata Lanna, highlighting its exceptional staff who are "adorable and so helpful" (Solène) and "kind" (Henry), providing "professional and helpful" service (Chimei). The rooms are frequently described as "beautiful" (Solène), "elegant in an old Thai style" (Henry), and "very spacious" (Moira, Vandana), featuring "super comfortable" beds (Vandana). The breakfast receives high praise for being "amazing" (Solène), "good" (Henry, Vandana), and "delicious with loads of choice" (Moira). The hotel boasts a "clean and charming environment" (Chimei) with facilities like a "lovely pool" (Henry) and villas decorated with a "Lanna Cultured theme to preserve the heritage and culture of Lanas" (Vandana). Overall, guests describe their stays as "magical" (Solène) and "exceptional" (Vandana), emphasizing the great value and safety experienced.