Guests consistently praise the hotel for its exceptional staff, with reviewers like Emma describing them as "helpful friendly staff" and Lee highlighting "friendly staff." The prime location is a recurring strength, noted by Sabra as "Location spot on" and Sheila as having a "Great location." Visitors also commend the comfort and quality of the rooms, with Sabra enjoying a "comfy bed - great sea views from room" and Sheila appreciating a "Beautiful room, very relaxing and very comfy bed." The hotel's food and breakfast receive positive mentions, with Sabra finding "Fab food" and Lee enjoying "great breakfast on the terrace." Cleanliness is also a key positive, as mentioned by Emma and Jemma. The overall guest experience is overwhelmingly positive, with Sabra stating, "Amazing value too. Will be back."