Guests consistently praise this exceptional hotel, highlighting its superb location, described as "good" and "great" by Jackson and June respectively, and "very well situated for the centre of Bath" by Helena, making it a "centre to everything" according to Vicki. The spacious and comfortable rooms, noted as "large rooms clean" by Jackson, are a significant draw, with Helena mentioning her room was "lovely, very large and comfortable." The outstanding service and friendly staff are frequently commended, as Vicki notes "friendly staff" and June praises "outstanding service." Guests also enjoyed the excellent facilities, including the "swimming pool and relaxation area" (Helena) and "Spa facilities" (Caroline), along with delicious dining options like a "great breakfast" (Vicki) and enjoyable snacks.
