Guests consistently highlight the exceptional quality of their stays, praising the hotel's superb location, with one reviewer noting it was "just around the corner from Harrods." The rooms are described as comfortable and cozy, with reviewers like Paula appreciating that her room was "very nicely decorated and well appointed" and Andy finding it "Very comfortable." The staff consistently receive accolades for being helpful, friendly, and polite, ensuring a welcoming atmosphere. Guests also enjoyed special touches, such as the "really good" cream tea offered, with Sherry specifically mentioning the attentive service of a young man who brought it to her room. Overall, the experience is viewed as great, with Seyed simply stating it was "Good," and Gabor summarizing that "Everything was great."
