Guests consistently praise the hotel for its beautiful and gorgeous ambiance, describing it as an "absolutely gorgeous place to stay." The staff receive widespread commendation for their exceptional friendliness, helpfulness, and kindness. Reviewers highlight services such as Marcia's facilitation of a late check-in and her helpful guidance. Rooms are consistently lauded as excellent, clean, warm, inviting, and gorgeous, with particular mention of amazing beds. The food is described as delicious, and the breakfast is a noted highlight. The overall experience is frequently summarized as beautiful, leaving guests eager to return.