Guests consistently praise the exceptional service and friendly demeanor of the staff. Reviewer Anonymous highlighted that "Staff were amazing," a sentiment echoed by Andrew who noted the hotel has "many friendly staff." The hotel excels in providing a clean and comfortable environment, with Dave mentioning that the "Room is clean" and "Beds are comfortable." Guests also appreciate the quality of offerings, as Dave found the "Breakfast is pretty good." The hotel's strategic location is a significant advantage, offering "easy access to all of Burlington, as well as surrounding areas" according to Andrew. Furthermore, the proximity to dining options, like Jake's Grill, is a notable convenience, with Sharon stating it's "the best restaurant around." Cheryl commended the staff's dedication, remarking on "How amazing they worked at getting us rooms." Overall, guests report a positive and recommendable experience.