Guests consistently praise the exceptional cleanliness throughout the property, with reviewer Ghó noting "Everything is clean, new." The friendly and helpful staff are a standout, as highlighted by Adam, who described them as "exceptionally friendly and helpful." Reviewers also commend the well-appointed rooms, mentioning features like beds with curtains, ample locker space, and individual power sockets and lights. The kitchen facilities are frequently described as spacious and well-equipped, with Rojas mentioning the convenience and Paulina appreciating the "incredibly clean" space and provided linens and towels. The overall experience is overwhelmingly positive, with guests like Paulina stating, "Amazing hostel overall."