Guests consistently praise the hotel's exceptional location, describing it as "Perfect location, so central a short walk to museums, bars and restaurants" (Sharon) and "Great location near all the touristic places" (Anna). The hotel offers excellent transport links, with convenient access to the metro. Reviewers highlight the comfortable, quiet, and spacious rooms, with one guest noting the "room was absolutely stunning" (Vicki-kaya). The provision of amenities like a coffee machine and kitchen utensils for morning tea adds to the positive experience. Although staff interaction is minimal, online support is described as "quick, nice and supportive" (Ulbolsyn), and the self-check-in process is efficient, allowing for early bag drop-offs and late luggage storage. The overall experience is highly recommended, with guests finding the hotel to be a "lovely hotel" (Vicki-kaya) and offering a "Superb stay" (Ulbolsyn).