Guests consistently praise the exceptional cleanliness of the hotel, with reviewers describing the accommodations as "spotlessly clean" and "very clean." The professionalism and attentiveness of the staff are also highlighted, with Leslie noting they were "professional," and Enzo commending the staff for being "very attentive" and even assisting with an early check-in and a room relocation free of charge. Rooms are described as "comfortable" and "spacious," with Wolfgang specifically mentioning having "the quietest room we ever had in Berlin." The convenient location, with easy access to transport, is another significant strength, contributing to an "excellent" overall experience that leads guests like Enzo to "definitely recommend and plan to return."