Guests consistently praise our hotel for exceeding expectations, with many highlighting the exceptional staff who are "very accommodating" as noted by Kaye. The rooms are frequently described as "spotlessly clean" by both Kaye and Heather, and offer a high level of comfort. Guests appreciate the abundance of "great facilities" such as well-equipped kitchen areas, including a fridge and microwave as Frank mentioned, contributing to a comfortable stay. The hotel's "central" location, as David pointed out, is a significant advantage, with convenient access to public transportation, including the U-Bahn "right outside the door" according to Heather, and close proximity to major attractions like Checkpoint Charlie and Museum Island. This combination of excellent service, pristine accommodations, and prime location creates an overwhelmingly positive guest experience.
