Guests consistently praise the exceptional hospitality at this hotel, with reviewers like Ronnie and Julie highlighting the "fantastic" and "very welcoming" welcome from staff, particularly John and his team. The rooms are described as "cosy," "well-appointed," and offering a "great sleep," with ample space and nice bathrooms as noted by Howard. The breakfast receives widespread acclaim, being called "amazing," "delicious and full," and "superb with lots of variety" and high-quality cooked produce. The location is also a significant advantage, with Emily stating it's "perfect for getting around," and Julie and Howard mentioning it's a "short walk into the city centre." Overall, guests report a comfortable and highly recommended stay, with many eager to return.