Guests consistently praise the exceptional service and helpfulness of the staff, with Shok noting, "All the staff were pleasant and helpful." The hotel's prime location is a significant highlight, described by Swabhavika as having "The close location to the old town and many sites," and by Nicoleta as "the position of the hotel close to center, old town, shops and restaurants." Rooms are frequently commended for their cleanliness and comfort, with Sooklal mentioning "Rooms are clean and luxurious." The modern facilities and excellent breakfast offerings also contribute to a superior guest experience. Anatoly appreciated the "Modern facilities" and "Perfect customer service," while Nicoleta found the "breakfast was great."
