Guests consistently praise the hotel's exceptional staff, highlighting their friendliness and helpfulness. Reviewers note the "amazing" and "incredible" service, with specific mentions of staff going above and beyond to ensure a wonderful stay. The hotel's prime location is another significant advantage, described as the "best location" with convenient access and quiet rooms thanks to effective soundproofing. Cleanliness is also a standout feature, with guests commending the immaculate rooms. The dining experience receives rave reviews, with "wonderful dinner and breakfast" and a "good and large selection" of food, further enhanced by great bar offerings at attractive prices. Overall, guests describe an outstanding experience where "everything" about the hotel, from the rooms and staff to the facilities and food, contributes to a memorable and highly satisfying visit.