Guests consistently praise the exceptional quality and overall experience at this hotel, with multiple reviews highlighting "Devine" and "amazing" mattresses, ensuring a restful stay. The hotel's commitment to cleanliness is evident, with rooms and bathrooms described as "immaculate." Guests also commend the effective cooling systems and the quiet atmosphere within the rooms. The hotel boasts an excellent location and stunning building architecture. Service is a strong point, with staff frequently described as "very friendly and polite," and gaming room staff noted as "exceptional." The quality of accommodation, customer service, and even the appearance of the food at good prices contribute to an outstanding guest experience that makes guests eager to "revisit and recommend."