Guests consistently praise the hotel's excellent location, often highlighted as being "within the Okaido shopping arcade" or "near lots of eateries," as noted by Hamin and Penelope. Reviewers like Kathleen and David commend the great value for money and clean rooms. The comfortable beds are a recurring positive, with Laura specifically mentioning them as "comfy." Guests also enjoyed the well-equipped rooms, with Kathleen stating they had "everything that you need and even more." The hotel's facilities, particularly the public baths and onsen, are a significant draw, described as "nice small onsen with hot and cold baths" by Laura and "great, large" by Penelope, offering a relaxing experience. Additional amenities like free drinks, as mentioned by Kathleen and Penelope, and the convenient laundry services further enhance the guest experience, contributing to an overall "perfect accommodation" according to Hamin. The staff are also recognized for being "nice and professional," as reported by Kathleen.
