Guests consistently praise the exceptional value for money, with Elaine highlighting "Great value for money" and Ron's outstanding helpfulness, noting "nothing was a trouble." Rebecca also found "great value for money" and appreciated the "spacious rooms" and a "peaceful" experience in rooms with balconies. Patricia commended the "excellent" location and comfortable rooms. Zandra described the hotel as "Polite, very clean, comfortable and close to Royal North Shore hospital," while Angelika was particularly impressed with the high standards of cleanliness, stating, "I look at everything pillows / bathroom dust areas bed bugs I found this to be exceptionally clean." The overall guest experience is characterized by attentive staff, superb cleanliness, and comfortable accommodations in excellent locations.