Guests consistently praise the hotel's exceptional value and prime location, with one reviewer highlighting it as a "perfect base to visit all of Beppu and surrounds" due to its proximity to transportation and delightful neighborhood dining. The accommodation is described as "spotless" and offering a "very new feeling." Guests enjoyed the well-appointed common areas, ideal for socializing and preparing meals. The sauna facilities received particular acclaim, noted for being "amazing" and "really nice," featuring a cold plunge pool and a relaxing area. Friendly and helpful staff contribute to a truly pleasant and "extraordinary" stay, making it an "unbearable" value proposition.