Guests consistently praise ENOWA for its exceptional service and exquisite dining experiences. Antoine found the hotel "amazing" with "perfect service and food." Wing highlighted the "best dining experience" at the two Michelin star restaurant jimgu, describing the dinner and breakfast as "amazing" and "superb." Natchaya enjoyed the "best services and stunning view from pool villa," while Carissa noted the "amazing room" and excellent staff and food, complemented by a luxury train station pickup. Aileen was impressed by the "beautiful trees facing the room," the "beautiful" pre-dinner garden, and the rejuvenating details like the onsen pool access and high-quality amenities.