Guests consistently praise the exceptional natural environment, describing it as "beautiful natural environment" (Charisse) and a "wonderful tropical environment filled with flora and fauna" (Jane), a true sanctuary for nature lovers. The hotel boasts "gorgeous swimming pools" (Jane) and "beautiful salt water pools" (Emma), often set within "lush tropical gardens" (Emma) and a "beautiful garden" (Anonymous). Accommodations are highlighted as "clean spacious bungalows" (Emma) and "chalets spacious with every facility required" (Jane), offering comfort with "comfy beds" (Emma) and relaxing outdoor spaces. The staff receive glowing commendations, being described as "great staff... friendly & so helpful" (Charisse) and "friendly and helpful staff" (Emma), with specific mention of BoBo's excellent service (Jane). The overall experience is consistently rated as a "fabulous peaceful & very spacious, comfortable stay" (Charisse) and a "wonderful peaceful place to relax and soak up nature" (Jane).