Guests consistently praise the hotel's exceptional comfort and cleanliness, highlighting the extremely comfortable beds that lead to restful mornings. Reviewers like Annet found the rooms to be very quiet, even during busy periods, contributing to a peaceful stay. The hotel's prime location is frequently mentioned as a significant advantage, making it convenient for exploring the city and visiting with people. Akin noted the rooms were "very clean & comfortable," while Michelle appreciated the "Friendly clean underground parking." The staff are described as "very accommodating" by Corinne, who also enjoyed the "nice" breakfast and clean bathrooms, even finding delight in the thoughtful addition of orange and lemon water.