Guests consistently praise the hotel's exceptional classiness and remarkable qualities. Jonathan highlights its legendary status, noting its impressive combination of location, prestige, glamour, and a blend of old and new world charm. Evelyn found the hotel to be lovely, situated in a fantastic location with well-appointed, comfortable, and modern rooms offering stunning views of Hyde Park and the city. Cleanliness, as mentioned by Goodwin, is another strong point. Stuart appreciated the closeness to Sydney CBD, commending the amazing staff, especially the maitre d', for their service on Christmas Day. The dining experience is described as delicious, with well-curated, fresh, and modern cuisine, and Evelyn was particularly impressed with the generous buffet and hot options at breakfast, along with the excellent service and stunning views from the club lounge.