Guests consistently praise the hotel for its exceptional hospitality and welcoming atmosphere. Reviewers describe the staff as "friendly" (Oliver) and "particularly welcome" (Suzette), contributing to a "relaxed and welcoming" experience (Gina). The hotel's cleanliness is frequently highlighted, with mentions of "immaculate" (Julian) and "extremely clean" (Kamila) accommodations. Guests rave about the quality of the food, calling the restaurant "Great" (Julian), the dinners "absolutely perfect" (Kamila), and the meals "delicious" (Oliver). The rooms are consistently described as "wonderful" and "beautiful" (Julian), "cozy and elegant" (Kamila), and "well-appointed" (Oliver), offering a "comfortable" (Julian) stay. The beautiful setting is also a significant draw. Overall, guests found the hotel to be a "hidden gem" (Gina) and a "fantastic hotel" (Oliver), providing a "5 star experience" (Gina) that left them wanting to return.