Guests consistently praise the exceptional experience at this hotel, highlighting an "amazing" vibe and atmosphere that encourages connection and makes everyone feel at home. The staff are repeatedly described as incredibly friendly, helpful, attentive, and engaging, with "Big Devin" being singled out as a legend who goes above and beyond to ensure guests connect and have fun. Rooms are noted as comfortable, clean, and well-equipped, including air conditioning. The prime location offers easy access to cafes, restaurants, and bars. The hotel also excels in providing organized activities, fostering a warm, family-like atmosphere that makes guests eager to return.