Guests consistently praise the exceptional staff friendliness, with Rachel noting they are "so sweet." The hotel boasts a prime location, described as "great" and "top location" by Rachel and Timothy, offering unparalleled ease of access to transportation, shopping, and even the airport, with Timothy highlighting its "short 5 min walk to station." Rooms are frequently commended for their cleanliness and comfort, as mentioned by Elcd and Chi, who also appreciated the modern design and good lighting. Specific room amenities receiving positive remarks include a "bathtub in my room" (Rachel) and a "spacious bathroom" (Elcd), along with excellent shower facilities featuring "solid hot water and pressure" (Timothy). The convenience of nearby amenities, such as a convenience store across the street, is also a recurring positive point.