Guests consistently praise the hotel's exceptional location, offering unparalleled convenience for transportation. Angela highlights its "great location from main train station as well as then getting the bus to the airport," and its ease for "getting around the city to see the sights." Similarly, Megumi notes it's "Super close to nagasaki station," and Rowena found it "Very convenient when taking bus outside Nagasaki." The hotel also shines in service quality, with Glenn stating, "The staff were amazing," and Monika commending the staff for being "friendly and can speak english." Rooms are consistently described as clean and comfortable. Angela mentions the "bed was comfortable room was clean," and Monika adds the room was "clean and well equipt with everythink you could need." Additional amenities like toiletries, as noted by Megumi, and luggage storage, as mentioned by Monika, further enhance the guest experience.