Guests consistently praise the hotel's excellent location, with Prueksaratorn noting its "Good location." The staff are frequently highlighted for their friendliness and wonderful service, as exemplified by Terese's comment about "Wonderful staff." The hotel's design is described as stylish, and rooms are recognized for being clean, comfortable, and modern, suitable for a relaxing stay. The breakfast receives high marks, with Terese calling it "amazing breakfast" and Nick loving the "all day buffet." Pilleriin also positively mentions "food" as a key strength. Overall, guests report a highly positive and recommended experience, emphasizing comfort, cleanliness, and quality.