Guests consistently praise the hotel's exceptional location, noting its mere two-minute walk to Hakata Station, which greatly facilitates travel and access to numerous nearby convenience stores, restaurants, and shops. The staff are frequently highlighted as "nice and efficient" and "friendly and helpful," contributing to a gracious and detail-oriented experience. Guests also appreciate the complimentary amenities, such as the "free 24 hour espresso, hot milk, hot onion soup dispenser" and "free flow of hot coffee and chocolate drink all day long." The hotel offers convenient facilities including laundry services and microwaves. Rooms are described as clean, comfortable, and spacious enough for luggage, making for a highly recommended stay.