Guests consistently praise the exceptional hospitality and friendly nature of the staff, with reviewers like Efua highlighting the "amazing and so attentive" hostess/owner. The accommodation is described as "spacious, clean, comfortable and excellent" (Sophie), boasting large, clean rooms with good AC and comfortable beds. Many guests enjoyed delicious food, with generous portions mentioned by Efua. The safari experiences organized by the hotel were frequently commended as "really good" and an "amazing experience" (Sahasra). The overall sentiment is that the hotel offers a safe and welcoming environment, leading to guests feeling like friends rather than just visitors.