Guests rave about the exceptional staff at this hotel, described as "absolutely perfect" by Mariia and "incredibly pleasant to deal with" by Anonymous. The prime location is consistently highlighted as a significant advantage, offering "great location" according to Ludmila and "very convenient to transport and attractions" as noted by Anonymous. Many reviewers enjoyed the "great breakfast" and "wonderful breakfast" (Ludmila, Anonymous), with Sharon mentioning the "very nice breakfast buffet" and the option for hot food. Rooms are noted as "absolutely perfect" and clean (Mariia, Ludmila), with the added bonus of "gorgeous" views from the patio and balconies, including a "Matterhorn view" that was "all worth it" (Sharon, Anonymous, Thepsuda). The hotel also boasts excellent facilities like a spa, pool, hot tub, and sauna, contributing to an overall "great choice" and "I love everything here" experience (Mariia, Sharon, Thepsuda).